Sunday, November 4, 2012

Writing: Complaining letter


This week we have to make a letter of complaining. I hope you like and it is fine.

Paseo de las Lomas 39
04700 El Ejido (Almería)
4th November


El Ejido Local Council
Cervantes 63
04700 El Ejido (Almería)


Dear Sir or Madam,

I am writing with regard to a parking fine.

Last Saturday, I parked my car at 15 Augusto Road near my wife’s office. I thought it was legal, because I have parked at the same place or nearby a lot of times. Nevertheless, ten minutes later when we came back to get the car, we saw a paper on the windscreen which turned out to be a parking fine.

We were very surprised and the first we did was looking for a no-parking sign. We spent some time to find it, because no-parking sign was behind a tree. Besides that, a neighbor told us that the no-parking sign had just been installed.  

I have already pursued this matter with the local police, but they were quite rude and suggested that I write to you. In order to resolve this matter I am requesting that you cancel the parking fine and order no-parking sign to be installed in a location where it can be easily seen.

Please contact me within ten days of the date of this letter to confirm that these steps have been taken.

Thank you for your prompt attention to this matter.

Yours faithfully,

Néstor.